Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Acceptance of Terms

By accessing roomessentialsonlineshop.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, product designs, and images, is the property of Room Essentials and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, slight variations in color or texture may occur due to monitor settings or natural materials. If you receive a product that substantially differs from its description, please contact us immediately.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after you place an order, we will notify you and either cancel the item or offer a suitable alternative.

3. Ordering and Payment

3.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason, including suspected fraudulent activity.

3.2 Pricing Information

All prices are in US Dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

3.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete, and accurate payment information. For your security, all transactions are processed through encrypted payment gateways.

4. Shipping and Delivery

4.1 Processing Time

Orders are typically processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipping)

We ship worldwide except to certain remote areas and parts of Asia. Delivery times may vary depending on your location and customs processing.

4.3 Delivery Responsibilities

Once shipped, you become the owner of the goods and bear the risk of loss or damage. Please inspect your delivery immediately upon receipt. Report any visible damage to the carrier and contact us within 48 hours.

5. Returns and Refunds

5.1 Return Policy

We want you to love your Room Essentials purchases. You may return most items within 15 days of delivery if they are:

• Unused and in original condition
• In the original packaging with all tags attached

5.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Bed Pillows (due to hygiene concerns)
• Bathroom Rugs & Mats that show signs of use
• Bed Blankets & Comforters removed from original packaging
• Any item not in its original condition, damaged, or missing parts

5.3 Return Process

To initiate a return:

1. Email [email protected] with your order number and return reason
2. Wait for our return authorization
3. Ship the item to the provided address using a trackable method

Original shipping fees are non-refundable, and return shipping is the customer’s responsibility.

5.4 Refund Processing

Refunds are issued to the original payment method within 5-7 business days after we receive and inspect your return. The timing depends on your bank or payment processor.

6. Customer Responsibilities

6.1 Accurate Information

You agree to provide accurate, current, and complete information during registration and checkout, including your shipping address and payment details.

6.2 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6.3 Compliance with Laws

You agree to comply with all applicable laws and regulations regarding your use of our website and purchase of our products.

7. Limitation of Liability

Room Essentials shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or products. Our total liability for any claim related to these terms or your orders shall not exceed the purchase price of the products in question.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified terms.

10. Contact Information

For any questions about these Terms and Conditions, please contact us at:

Room Essentials
2396 Pretty View Lane
Cobb Mountain, US 95426
Email: [email protected]